If youre a Likely Loans customer looking for help and support, then you are in the right place!

Just to let you know we’re not offering Likely Loans to new customers anymore. We’ve launched a new product, Finio Loans, which now replaces it.

If you are an existing customer this won't affect you or your current loan with us.

Although we aren't offering new Likely Loans you can apply to top up your existing Likely Loan to a Finio Loans as soon as you become eligible.

- You can apply to top up your loan through your online account.

- If your application is successful, we’ll add the balance of your existing Likely Loan to the additional amount that you’d like to borrow.

- Your existing Likely Loan will be closed, and you’ll have a brand-new loan and credit agreement with Finio Loans.

- If you want us to contact you when you become eligible to borrow more, you can review your marketing consent preferences here.

You’ll still enjoy all the great benefits that you’re used to and can manage your account online.

However, if you need support please use the button below:

Get Help & Support

If you're looking to make a new application apply for a Finio Loan here:

Apply for a Finio Loan

Contacting us

All Likely Loans customers can still contact us in the same way and we’re here and waiting to help you should you need us. If you have any questions or concerns about your loan or need our support, then please get in touch and we’ll do our best to help.

You can also find additional support and information on our cost of living support page.

Access your account

Manage your existing Likely Loan


Contact information

  • Existing Customers
    Monday - Friday
    8am - 6pm
    9am - 1pm
    Sunday and Bank Holidays in England and Wales

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